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What is
the
www.thephotocardplace.com?
We are a company dedicated to creating unique and custom photo cards for all special
occasions. All
designs utilize your photographs to create a one-of-a-kind card for your
occasion.
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What type
of pictures do you accept?
We prefer digital pictures either from a digital camera or a
scanner. The file should be saved as a .jpg or .bmp type file and be at
least 300dpi. If you do not have a digital camera or scanner, you
may send your photo(s) to us and we'll take care of scanning it.
Your original photo will be returned with your order.
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How do I
send my picture to you?
You may send the digital file to us via email at
info@thephotocardplce.com or contact us for our mailing
address so that you may mail your photograph. When sending
hardcopy photos, it is always best to use a photo mailer or an
envelope with a stiff piece of cardboard enclosed.
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What
pictures work best?
The best pictures are those in which the subject is well-lit, in
focus, and can be well seen. Close-ups are usually best. We will
contact you if we feel that the photograph may not work well with
the card design.
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Can you
touch-up the photograph?
We will ensure that your
photo looks as best as it can be. This includes red-eye
removal, a certain degree of sharpening, lighting, and much
more. We will also take care of cropping your
photograph to fit the card design that you have chosen.
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Can you
convert my color photograph to black & white?
Yes, if you would prefer your photograph to be converted to black
and white for the card design, we can convert the photograph for
you.
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Can I use
a photograph taken by a professional photographer?
Yes, but we will need a written release from the photographer. Most
photographers have a form they use for this purpose.
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Can I get
a sample of your cards?
Yes, please see the
sample request page for more
information.
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Do you
have designs for adoptions, twins, multiple births, or other
specific situations?
All of our birth announcement designs can be created for adoptions
and multiple births. In addition, we have created designs that are specifically for
twins, triplets and more.
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Is there
a minimum number of cards I will need to order?
Yes. We require a minimum order of 20 cards per order.
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Will I
receive extra envelopes?
You will receive 2 extra envelopes per every 25 cards ordered.
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Do the
envelopes require extra postage?
Most of our designs require a regular first class stamp only.
The only exception would be our square, 5x5 inch designs which
will require additional postage. Please refer to the US
Postal Website for current postage requirements at www.usps.com.
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Can I
preorder envelopes?
Yes, you may
preorder
envelopes. This is especially helpful if you are
expecting a child and would like to address the envelopes before the
birth.
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Will I
see my photo card before it is printed?
Yes! We will email you a proof of your photo card within 24 hours
of receiving your photograph(s). You will then have an opportunity
to make any corrections or changes.
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How long
does it take to receive my photo cards?
In most cases you will receive your order within 5-7 business days from the
time you approve your proof.
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What
payment methods do you accept?
We accept Visa, MasterCard, and Paypal.
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Do you
create cards for international customers (outside of the US)?
Yes we do! Please let us know when you place your order if there is
anything we can do to enhance your photo card to better reflect your
customs, culture, or language.
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What is
your return policy?
We guarantee that you will love the photo cards we create for you.
However, if you are not satisfied, please contact us, and we will
work with you to either correct the photo cards or refund your full
amount, once you have returned the cards to us.
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What is
your privacy policy?
We will NEVER share your information with anyone outside of our
company.
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Is your
site secure?
We ask for personal information under the Cart 32 shopping cart
only, which uses SSL technology to encrypt all data. Credit card
information is handled by Paypal which also uses SSL technology.
